Cancellation and Refund Policy
Effective Date: 2025년 6월 1일
EcoJardin strives to provide flexibility to our customers. Please read our cancellation and refund policies carefully:
1. Service Reservations
- Cancellations made at least 24 hours before the scheduled appointment time: Full refund will be issued.
- Cancellations made within 24 hours of the appointment: 50% cancellation fee will be charged.
- No-shows without prior notice: No refund will be given.
2. Educational Programs
- Cancellation more than 7 days before the program start date: Full refund.
- Cancellation within 7 days of the start date: 50% refund.
- No-shows on the day of the program: No refund.
3. Franchise Program Applications
- Application fees (if applicable) are non-refundable unless otherwise stated.
4. Refund Processing
- Refunds will be processed to the original payment method within 7 business days after cancellation approval.
5. How to Request a Cancellation
To cancel your reservation or enrollment:
- Contact us via email at official@ecojardin.co.kr or
- Call our customer service center at +82-2-5189233